Advanced Skills for MA’s and Executive Assistants
Being a competent management assistant or executive assistant requires a wide range of skills including management, making arrangements, writing important business documents, updating schedules and taking minutes. In order to acquire a deep understanding and skills in all these areas, register into a training course that will improve your abilities. Exceed the expectations of your manager and get noticed!
If you are a senior management assistant or executive assistant who is conscious of your continuous professional development, this Advanced Skills for MA’s and Executive Assistants from BSC Training is perfect for you! This course exceeds and is different from the standard Foundation Skills for MA’s and Executive Assistants Training Course as this is an advanced-level course.
This highly valuable and dynamic training course is now available in Eastern Province.
This Advanced Skills for MA’s and Executive Assistants training course can be delivered at your premises by one of our expert local or international trainers.
Contact us today for a quote or enroll now into the next course date.
Learning Outcomes – Advanced Skills for MA’s and Executive Assistants
After completing this course, participants will have learnt to:
- Adapt to the manager’s needs and style of working
- Take initiative when needed
- Develop social intelligence
- Develop basic business acumen
- Understand the importance of office management
- Listen actively
- Prepare for changes and surprises
- Manage others and keep them on track
- Keep minutes
- Manage meetings expertly
- Understand and use email protocol
- Develop computer and communication skills
- Develop phone and voicemail etiquette
- Develop confidentiality
- Understand and use social media management
- Handle difficult people and situations
Course Outline – Advanced Skills for MA’s and Executive Assistants
During this course, participants engage in learning in theory and practice the duties of a management assistant. This interactive course includes activities to enhance learning and the development of practical skills.
This comprehensive course involves the development of skills and knowledge that the job of a management assistant demands. These include developing social intelligence, flexibility, management skills, people management skills, business writing skills, and prioritizing tasks.